Information Technology

Mission critical

IT services

Network and systems expertise supporting our customers’ missions from the enterprise to the edge.

We’re a leader in enterprise IT and network management, providing customers with mission critical services on a global scale. We understand the challenges and complexities faced by our customers from the data center to down-range tactical instantiations.

We leverage our expertise to reliably manage a full range of services in a way that is both highly effective and repeatable. We deliver global, full lifecycle IT systems and services to help our customers effectively and efficiently carry out their missions.

300

Users Supported

15

Devices Supported

14

Years Deployed OCONUS

300

Users Supported

15

Devices Supported

14

Years Deployed OCONUS

Trace Systems Engineering and operations ICON

Engineering and Operations

We provide broad systems engineering expertise and leadership across technology capability areas.

Trace Systems data center operations ICON

Data Center Operations

We supply a comprehensive array of DCO support solutions and provide system installations ranging from the data center to the end user.

Trace Systems Service desk operations ICON

Service Desk Operations

We provide Tier I, II, and III Service Desk Support to the DoD, ensuring optimal performance for users worldwide.

Trace Systems systems administration ICON

Systems Administration

Management of complex hardware, software, servers and infrastructure systems to ensure efficiency and effectiveness.

Trace Systems active monitoring ICON

Active Monitoring

Real-time visibility of performance metrics on monitored user traffic over the entire end-to-end network path.

Trace Systems network management ICON

Network Management

Administration, operation and maintenance of customer mission network infrastructures to ensure network health.

Trace Systems knowledge management ICON

Knowledge Management

Gather, analyze, store, and share information to improve efficiency of databases and repositories.

Trace Systems database administration ICON

Database Administration

Design, installation, configuration, management, and maintenance of multiple database systems.

Trace Systems Mobility Services ICON

Mobility Services

Provisioning of mobile devices, user training, asset tracking, and device troubleshooting.

Network Operations Control Center

Operations Control Center (OCC)
24 x 7 x 365

Managing global programs and supporting deployed teams in the field from our 24 x 7 x 365 Network and Operations Control Center.

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